This course is designed to deliver practical methods given to build or enhance stronger communication and relationships between management and staff. When applied appropriately, these practical methods will move organizational, departmental or team culture in a positive direction.

7 Benefits of This Course

Increase your Effectiveness and Influence!


  1. Effective Skills in Conflict Resolution
  2. Improved Ability to Empower Employees
  3. Learn How to Initiate Employee Recognition Based Cultures
  4. Discover How to Motivate Employees to Reach a Common Purpose
  5. Assist Employees in Identifying With Core Values
  6. How to Get the Best Out of Your Team
  7. How to Develop Trust from Your Team

Curriculum

  • 1

    Introduction to How to Become an Effective and Influential Manager

    • Welcome

    • Welcome to How To Become an Effective and Influential Manager [Video]
  • 2

    Module One: Examining Core Values

    • Examining Core Values [Description]

    • Module One: Examine Core Values [Video]

    • Quiz: Examine Core Values (Interactive Worksheet)

    • Quiz: Examining Core Values
  • 3

    Module Two: Understanding Your Team

    • Understanding Your Team [Description]

    • Module Two: Understanding Your Team [Video]

    • Quiz: Understand Your Team (Interactive Worksheet)

    • Quiz:Understanding Your Team
  • 4

    Module Three: Investing in Your Team

    • Investing in Your team [Description]

    • Module Three: Investing in Your Team [Video]

    • Quiz: Investing In Your Team (Interactive Worksheet)

    • Quiz: Investing In Your Team
  • 5

    Module Four: Model Managing

    • Model Managing [Description]

    • Module Four: Model Managing [Video]

    • Quiz: Model Managing (Interactive Worksheet)

    • Quiz: Model Managing
  • 6

    Module Five: Common Myths of Leadership

    • Common Myths of Leadership [Description]

    • Module Five: Common Myths of Leadership [Video]

    • Quiz: Model Managing (Interactive Worksheet)

    • Quiz: Common Myths of Leadership
  • 7

    Module Six: Developing the Best You

    • Developing the Best You [Description]

    • Module Six: Developing the Best You [Video]

    • Developing the Best - (Interactive Worksheet)

    • Quiz: Developing the Best You

  • 8

    Module Seven: The Art of Introspection

    • The Art of Introspection [Description]

    • Module Seven: The Art of Introspection [Video]

    • The Art of Introspection - (Interactive Worksheet)

    • Quiz: The Art of Introspection

About Your Instructor

20 Year HR Professional And Professor

Toni Howard

Toni Howard-Ingalls is a Consultant and Coach with 20 years of HR experience. Her expertise is in employee and management coaching, organizational behavior and development, conflict resolution, employee engagement and executive management. In addition, Toni teaches HR Management and Human Motivation and Behavior for Fairleigh Dickinson University She is a author, seminar facilitator and trainer volunteering for public speaking and educational presentations throughout the Delaware Valley.It is her heart's desire to assist businesses to develop a strong organizational culture that is in alignment with its mission and values.

Skills

Include a list of items to support the central theme of your page. Bulleted lists are a great way to parse information into digestible pieces.

  • Conflict Resolution

  • Team Building

  • Trust Building

  • Cultivating Team Culture

  • Leadership

  • Communication Skills

Endorsements

Child Study Team Secretary

Luz Gonzalez

The knowledge from Toni has given me so much insight on how to be an effective coworker, leader and employee. I have applied much of this material to my own everyday interactions with coworkers in the workplace. I have found myself to have a better understanding and a very helpful positive step by step guide on how I can effectively work with a group of people both in small or larger groups. In understanding more about people, groups and how to have a positive, healthy relationship in the workplace. I find myself to be more confident in that I am ready and willing to try new positions at work and even take on more of a leader role when needed.

Guest Services Manager

Tysheia Gavin

When you have been performing a job, that has become your career, for almost two decades you may notice that the lenses to your glasses can be potentially be foggy at times thus requiring cleaning. Sometimes you meet a person that cleans your lenses bringing genuine lucidity by using relatable experiences that tie into the situation at hand. Toni,met me where I was, not judging and listening intently, which allow for continued growth.

Restaurant Manager

Kia Garner

Coming into a new industry and management Toni has been nothing short of inspiring. With her guidance I have the understanding on how to create effective team engagement. Toni has shown nothing but dedication and integrity for both team members and the management staff. The support I have received from Toni has provided me with detailed information on what is expected of me in order to make our employees and the company successful. Toni is truly a gem!

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